Casey from SWISCO responded:
February 21, 2023
Hello, We'd be happy to help but, unfortunately, the manufacturer stickers do not indicate the balance hardware that your window uses. We should be able to help but we would need to see your pivot shoe and coil springs fully removed from the window to compare to our inventory. We've related a few videos on this page to walk you through the process. Thank you! |
Casey from SWISCO responded:
February 21, 2023
Thanks for getting back to us. Take a look and compare the specifications of the 15-199 pivot shoe, which is compatible with the 1/2" wide S160 or 3/8" wide S165 coil springs, to your parts. If you need the S160, I'd recommend using an S160-7 and S160-3 on each side of the sash. If you require the S165, you can use an S165-8 and S165-3 on each side. |
Casey from SWISCO responded:
February 22, 2023
There are multiple pivot bars that can work with these pivot shoes. To determine which would be the correct replacement, we would need to see yours removed from the window sash with written-out dimensions to compare to our inventory. |