Coil Balance Spring

Home Owner from Jacksonville, FL
Hello, I'm trying to find out where I can get replacement parts for this balance spring. I tried to remove the part but it broke into pieces when trying to remove. Also, is there anything in the picture with the model info that identifies who the manufacturer of this window is, I tried to search but was not able to find who makes it? Thanks !
4 user uploaded images
4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

We carry a bunch of different coil balance covers, but that also presents a problem: there are enough options that I can't narrow it down without more information. Coil balance covers and retainers sort of all look the same, more-or-less. This curved style is especially popular.

If possible, I'd like to know the thickness of the springs. I'd also like a photo of the pivot shoe, which will require that you remove the sash from the window.

If I have those two pieces of information, I'm positive that I can recommend the best replacement for this cover.

Home Owner from Jacksonville, FL
Hello Tom, I have included additional pics here. The second picture is the three cool springs after they popped out of the housing that holds them. They all cooled up and fell to the bottom of the window. Please let me know if you need any additional. Thanks!!
3 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

This pivot she looks like our 15-199. Just go over the dimensions and compare them to your old pivot shoe to be certain. This pivot shoe is compatible with our Series 160 Coil Springs. For any damaged coil springs, search for stamped numbers on the old springs to know what springs you need to select. If there are no stamps on the coil springs, provide us the exact weight of your window sash and we'll work out what you need. Finally, for new housing, see our 15-150T.  

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