Crank

A handy person from Poughkeepsie, NY says:
November 13, 2022
The "Birds eye" view is the right-hand working unit. I need the left. Attached please find pictures of the left crank. The body is cracked (near the handle) and difficult to operate. If any more are needed please let me know.
Best regards,
Danny
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Emily from SWISCO responded:
November 17, 2022

Thanks for reaching out to us, Danny. You have an old GU operator that's no longer made but my recommendation would be the 39-315 and 39-316. Have a look at the video below and see what you think. 
A handy person from Poughkeepsie, NY says:
November 17, 2022
ok, Emily,
Thank you so much for your help. I was looking at something that would just pop in, buy I guess I'll be chipping my nail polish again...hahaha

The 39-316 looks like it should fit so I'll order that and take it from there.

Thanks again in advance, and I'll let you know how I make out with the new unit.

Danny
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Emily from SWISCO responded:
November 18, 2022

Haha, no problem Danny. Good luck with the repair and I'll be here if you need anything else! 
A handy person from Poughkeepsie, NY says:
November 18, 2022
Maybe one more thing when you have time. I've registered with the website however; I can't seem to get in.

But anyway.

Thanks, I'll let you know how the repair worked out (when I have time to modify the window).

Best regards,
Danny
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Emily from SWISCO responded:
November 18, 2022

Oh no! I'm sorry to hear that. I'm afraid our department can't help with something like this so I recommend giving our customer service department a call at (888) 991-1929. 
A handy person from Poughkeepsie, NY says:
November 18, 2022
Emily,
Thank you!
Danny
A handy person from Poughkeepsie, NY says:
December 22, 2022
Hi Emily,
I wanted to reach out to you regarding the window repair.
The ONLY modification I had to do was to file the hole a little larger for the new part. Everything else was pretty much simple, using the existing clip with "slight modification on that. I think the whole process took a shorter time than assembling the tools. Haha.

Thanks again for all your help and I love the SWISCO company!
Best regards,
Danny
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Emily from SWISCO responded:
December 22, 2022

Thank you for the update, Danny! I'm so glad to hear the repair went well. If you have any future hardware questions or repairs you know where to find us; we're always happy to help! 
Truth Dyad Operator
Truth Dyad Operator
39-315
$24.40
Truth Dyad Operator
Truth Dyad Operator
39-316
$24.40
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