Double hung windows

Home Owner from North Carolina
Can you help me identify all of these parts? My windows won't stay in place. I have double hung windows. From tip to tip the metal part is 26".
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Emily
Emily from SWISCO
SWISCO
Expert

Thanks for reaching out to us. We're happy to help with this. What you have here is the Series 795 but your balance uses the 15-198 hook to install so this must be a custom order. Can you tell us the stamp printed on the metal channel? How many balances are you looking to order? I can draft a price quote from there. 

Home Owner from North Carolina
Sorry. It didn't upload those photos. I'm looking to get 4 for now to fix one window/ two sashes. If it's not too hard then I will order more.
2 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thank you kindly! I'll go ahead and email you a purchase link and price quote for (4) S795-26 balances with the 26B stamp and 15-198 hook attached that you can use to place an order on our website. 

Please note that you will also need the 15-194 since your old shoe won't be compatible with our balances. The 15-194 can't be included in this link so don't forget to add the needed quantity to your cart separately. 

Let me know if you have any questions! 

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