Eagle 30 year old casement window open and close mechanism( brown)

A quick learner from Fort Wayne, Indiana says:
I have two right hand opening windows that cannot be opened with the crank because the mechanism does not work. Ithey are truth products
Profile picture of Tom
Tom from SWISCO responded:

We may have what you need, but I'll need photos of the operators in question before I can recommend anything. Truth has made many, many different kinds.

Seeing it out of the window would be the most helpful, but at the very least I need to see as much of the part as possible in one shot.

A quick learner from Fort Wayne, Indiana says:
I have added photos per your request
Thumbnail of the uploaded file named 06B7D8CC-1DD0-4F00-A63A-CD8731193FF0.jpeg
Thumbnail of the uploaded file named A7CBB754-18A4-4941-87EE-C27F82324AAA.jpeg
Profile picture of Tom
Tom from SWISCO responded:

We're getting there. I'm afraid I also need to see the link arm(s) connected to this gear box that push and pull the window. Can you open the window so we might also see those arms? From there I should be able to ID the operator. 

A quick learner from Fort Wayne, Indiana says:
Sorry I Have been out of town for a while. Hope this is what you need. Thanks
Thumbnail of the uploaded file named CFCA7B50-4615-4627-9ADB-93D96186A90A.jpeg
Thumbnail of the uploaded file named B7C4382E-1894-4004-B694-532D0454A1DE.jpeg
Profile picture of Tom
Tom from SWISCO responded:

That is a huge help, thanks! Your operator looks close in design to our 39-035 and 39-036. I think yours is just an older style. Look these parts over and let me know if you agree.

These photos also focus on your top and bottom hinges. I'm not sure if you need those, too, but see our 36-048 hinge pair. These should work well for your window as long as you replace the top and bottom at the same time/

A quick learner from Fort Wayne, Indiana says:
I think these should work. I will need top and bottom parts for two windows. So I will need two 39-035 and the corresponding top brackets. Correct?
Profile picture of Tom
Tom from SWISCO responded:

The 39-035 doesn't go on the top of the window. The hinge does, though, which is why our 36-048 comes in a pair. The video I posted shows you how these are installed.

A quick learner from Fort Wayne, Indiana says:
Got it. So I need two 39-035's and two36-048. Can I order through you or some other way
Profile picture of Tom
Tom from SWISCO responded:

Not through me specifically, but all orders can be placed from our site at your convenience.

A quick learner from Fort Wayne, Indiana says:
Thanks for your help. I will place the order. Have a great New Year!!!
Profile picture of Tom
Tom from SWISCO responded:

Thank you, you as well!

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.