Egress window won't close

A quick learner from Arlington, va says:
The operator arm (I think that's what it is called) is bent/twisted.

I think I need to replace that and the bottom hinge or the egress window. The top one is working fine
Thumbnail of the uploaded file named IMG_20191217_093344.jpg
Thumbnail of the uploaded file named IMG_20191217_105200.jpg
Thumbnail of the uploaded file named IMG_20191217_105152.jpg
Thumbnail of the uploaded file named IMG_20191217_105143.jpg
Thumbnail of the uploaded file named IMG_20191217_105127.jpg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for writing in. See our 39-022 and 39-023. Look over the dimensions and see if they match with your old hardware. For a new hinge set, see if our 36-048 matches what you need. 

How to Replace a 2-Bar Hinge Set on a Casement Window
How to Replace a 2-Bar Hinge Set on a Casement Window
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.