GU casement window spline and handle

Home Owner from Lehigh Valley, PA
Hello:

I'm looking to replace 2 broken splines/handles etc for my GU casement windows. This house was built in 2006. Could you please tell me what I need after looking at the attached photo? I need for both the left and right side of the dual windows. A photo of the left side, looking from inside the house, is attached.

Thanks so much.

Drew
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7 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi, Drew.

It looks like the worm gear came out with the crank handle. When this happens, it means the operator has broken down and needs to be replaced. 

I'm afraid your GU operator is no longer available. However, take a look at our 39-315 and 39-316 operators. Look over our dimensions and see if you could use this as a replacement. 

If you have any further questions just let us know. 

Home Owner from Lehigh Valley, PA
Thanks so much. And for the video, too. How helpful! Another company responded to my similar question, but was neither as friendly or helpful. I will measure and give my business to you. ;-)

Sincerely,
Drew
Emily
Emily from SWISCO
SWISCO
Expert

Thank you so much for the kind words, Drew! We truly appreciate your business and are so happy we could help. If you have any future hardware questions, you know where to find us! 

Home Owner from Lehigh Valley, PA

You're an asset to your company, Emily. Thanks so much!  Drew

Contractor from Oxford, PA
Wow this is super helpful info for sure. So I have the same window I am dealing with, I suppose I need all the measurements of the current operator and opening size to know which one will work best for me?
2 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

I'm glad to hear you found this discussion thread helpful! This GU operator isn't made anymore but we recommend our 39-315 and 39-316 operators as a replacement. We actually have a video that will walk you through the entire process. Look over our dimensions, along with video below, to see what you think.

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