HANDLE AND OPERATOR FOR MY CASEMENT WINDOW(S)

A home owner from NJ says:

I HAVE BEEN TRYING FOR TWO MONTHS NOW TO RECEIVE A NEW HANDLE AND OPERATOR FOR MY CASEMENT WINDOW(S)

BELOW ARE TWO PICTURES, OLD AND NEW HANDLES AND OPERATORS.

I JUST RECEIVED YET ANOTHER NEW HANDLE AND OPERATOR FROM WINDOW PARTS.COM

THE HANDLE DOES NOT FIT OPERATOR.

THERE WERE NO MARKINGS OR NUMBERS ON THE NEW HANDLE OR OPERATOR.

I DO HAVE A U.S. PAT NO FOR THE OLD SET: 6,247,270 AND "GO". THESE NUMBERS WERE BOTH ON THE OPERATOR.

I WOULD LOVE ANY HELP YOU COULD GIVE.

JUDITH 

Thumbnail of the uploaded file named new operator.jpg
Thumbnail of the uploaded file named old handle.jpg
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Emily from SWISCO responded:

Hi, Judith.

Your operator was discontinued but I recommend you take a look at the 39-315 and 39-316, along with the video below, to see if you can adapt our parts for your application. For a new handle, see our 39-114L or 39-205 depending on the style you prefer. 

SWISCO Window Operator Crank Handles
SWISCO Window Operator Crank Handles
VIDEO
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How to Replace a Discontinued GU Operator
How to Replace a Discontinued GU Operator
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Anatomy of a casement window
Anatomy of a casement window
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Watch How To Repair A Casement Window Crank Operator
Watch How To Repair A Casement Window Crank Operator
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How to identify casement and awning operators
How to identify casement and awning operators
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