Hi, I need help with a window. To start, I've attached pictures. I'm sure you'll have other questions to help me purchase the correct pieces. Please contact me by email Thank you, Debbie
Paul from SWISCO responded:
July 31, 2019
Looking at your inquiry, I see a lot of different parts. May I ask, which of these parts are you looking for? I a going to safely assume it's all the above. For the pivot shoe, you will first need to remove it completely from the window. Once you have that, upload more photos for us to review. Make sure to also include the width, height, and thickness. Moving on to the balance. I believe it may be either the Series 600 or the Series 900, depending on the tube diameter. You will need to measure the diameter of the balance to determine which of the two is a match. Lastly, for the pivot bar, I have an idea on what I believe which replacement is a match, but before we get too involved, we'd also like to see more photos of it removed, with measurements. Many thanks. |
Paul from SWISCO responded:
August 12, 2019
Thank you for getting back to us with mire information and details. For your pivot shoe, see if our 15-046 matches up with yours. Our Series 600 spiral balance looks like it could be promising. You may also want to consider going with our 75-006 charging tool, to help with the repair and installation of your replacement parts. Lastly, for the pivot bar, your part shows some similarities to our 26-040. Review all the parts mentioned and let us know if you have any further questions. |
Paul from SWISCO responded:
August 25, 2019
And what is the tube length of your spiral balance? |
Paul from SWISCO responded:
August 27, 2019
Thanks for the photos. Our S600-33 spiral balance sounds like the one you need based on all of your information and photos. The strongest color tip option we offer is black tip that supports up to 40 pounds. There has never been a balance made in this size that can hold up to 44 pounds, not even custom. The strongest that's available is for 40 pounds. |