I need to replace broken parts , I can't open or close the window

A quick learner from Santa Fe New Mexico says:
I can't find a number but all windows say pozzi, please advise which parts that I need.
Thank you
Best Jami
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Emily from SWISCO responded:

Hi, Jami.

Start by taking a look at our 39-035 and 39-036 operators. Carefully compare our dimensions to yours and see if this matches what you need. 

Dimensions for 39-036
39-035 : Truth Hardware Entrygard Dyad Window Operator
Truth Hardware Entrygard Dyad Window Operator
39-035
$30.82
VIEW >
39-036 : Truth Hardware Entrygard Dyad Window Operator
Truth Hardware Entrygard Dyad Window Operator
39-036
$30.82
VIEW >
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
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Anatomy of a casement window
Anatomy of a casement window
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