Tom from SWISCO responded:
October 4, 2019
Hello! Based on your photos, it looks like you have a match for our 39-315 operator. See our 39-316 for the opposite side. However, you mentioned that you're having trouble closing the window. There could be a few explanations for this, and while a broken operator is definitely one of them, I also recommend that you examine the hinges and track hinge to make sure there is no dirt or debris that may be obstructing their operation. |