I'm looking for parts of Milgard Windws : SWISCO.com

Home Owner from tokyo JAPAN

May 28, 2025 12:13 pm

I want to replace windows parts that my house built on 2009. The information I have is Milgard Windows double hung window.
My question is,What series is this part?
Can I get it?
Can you shipping it to Japan?

3 user uploaded images

13 Replies

Casey from SWISCO

Jun 2, 2025 2:52 pm

Hello,

Your assembly is similar to the S795-32 (32C). With that being said, it looks like yours uses a hook like the 15-198 instead of the screw tab used with our stock balances. We can still supply them but it would need to be a custom order. To get started, please confirm the number of balances you need, with the minimum being two. We also offer worldwide shipping. You'll be given multiple options to choose from at checkout once we send over your order link. Thank you!

How to measure the length of the Series 795 channel balance.

Profile view of 15-198

Detail of 15-198

Home Owner from tokyo JAPAN

Jun 3, 2025 12:23 am

Hi, Casey
Thank you for reply.
The number of balances (stamp) is 28c. Customiz it from the screw tab to fook(15-198).need six.
Please let me know the price.
After this parts works well, I would like to order all the patrs for my house.

Casey from SWISCO

Jun 3, 2025 9:54 am

Thanks for getting back to us. To confirm, you'd like (6) 28" long 28C stamped balances? I see that your original photos show 32C as the stamp code, so I just want to confirm you're receiving the correct balances. If so, see the order link and price quote we just sent over. Take a look and let us know if you need anything else.

Home Owner from tokyo JAPAN

Jun 4, 2025 4:25 am

Thank you for your confirm. That's correct. I'd like 28" long 28C stamped balances. But I need eight.Please up date price quote.Thank you!

Casey from SWISCO

Jun 4, 2025 8:04 am

No problem. We just sent over an updated link.

Home Owner from Japan

Sep 12, 2025 1:53 am

Hi, CaseyThe Balances you previously sent worked great. I would now like to place an additional order to replace all the windows in my house.
Product: Series 795, customized from screw tab to hook (15-198)
Order Details:Stamp (Length): Qty18C : 220C : 226C: 3028C : 2230B : 830C : 430D : 1630E : 232B : 832C : 432D : 1632E : 2
Total Qty: 116
Please let me know the price and delivery time.Thank you,
Yoshiya

Casey from SWISCO

Sep 12, 2025 9:46 am

We're happy to hear you were able to install your new balances without issue! We just sent over updated order links and a price quote for you. Just let us know if you need anything else.

Home Owner from Japan

Sep 13, 2025 7:23 am

Thank you for your quick reply.
I'll order them from Order Links.
Also,
Do you have a pivot bar or sash lock like the one in the photo?

Pivot bar
Size Size: 2-7/16″ x 5/16″ x 7/16″
Milgard Milgard Smart Touch Lock Mechanism
Size 2.8125 × 1.5 × .5

3 user uploaded images

Home Owner from Japan

Sep 13, 2025 7:53 am

Please correct quote #3108.Because the quantity was not submitted correctly.The attached document contains the correct quantity.Please send me the updated quote.

1 user uploaded image

Casey from SWISCO

Sep 15, 2025 9:00 am

Unfortunately, we do not carry this exact style of pivot bar. The closest we can provide is the 26-377, but we cannot guarantee a direct fit. Please review the overall style and dimensions to see how they compare to your original.

Alternate image for 26-377

We also just sent over updated order links and price quotes for the custom balances.

Home Owner from Japan

Sep 15, 2025 9:07 pm

Thank you for your great job.I checked updated price quotes. I'll try pivot bar (26-021).

Casey from SWISCO

Sep 16, 2025 8:11 am

We're happy to help. The custom balances themselves are non-refundable, but if you have any trouble with the pivot bars, our return policy can be found here.