Interior gears/ window crank handle/ arms to window frame

Home Owner from East Lansing Michigan

This window was installed 15 years ago. I cannot find a brand. I cannot find any numbers. The problem is that the window will crank open but will not crank shut, so there is a flaw in that little "gear box" inside the window frame. are these pictures good enough? I assume that maybe the crank part and the arms to the window need to be purchased together. Len 

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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi, Len.

It sounds like you need a new operator. It looks like you have either our 39-253LB & 39-253RB, or the 39-438B & 39-439B. Take a look at the video below that will help you choose the correct replacement. 

If you have any further questions just let us know! 

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