Jordan 23" x 1/2" balance

A handy person from phoenix says:
I need two of these balances for a non tilting window
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Tom from SWISCO responded:

Sure thing! This looks like it could be a match for either our S390-23 or S351-23. The only difference between these two products is the depth of the bottom shoe. You'll have to measure yours to confirm which choice is better for your window.

A handy person from phoenix says:

Here you go. I feel safer if you can confirm. Mine are broke, hard to confirm.

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Bob from SWISCO responded:

I'm afraid it's not easy to reliably read dimensions of measuring tape from a photo. The depth can be thought of as the 'heel-to-toe' measurement. For the Series 351, the depth of the shoe is 1"; for the Series 390, the shoe is 1-1/8" deep. Place the measuring tape just below and perpendicular to where the metal channel ends. Any reading slightly greater than 1" suggests you have a Series 390; sometimes the shoes wear down over time. Let us know if you have any other quesitons.

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