Looking for operator on older window

Quick Learner from Montreal
Hello,

I'm trying to find the exact operator for this small type of window. It's a truth operator #R30842.

Any help would be greatly appreciated!
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4 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Take a look and compare the specifications of the 39-035 and 39-036 Truth operators to your original hardware. Thank you!

Quick Learner from Montreal
Hi Casey!

Thanks so much for responding to my question. Here's my dilemma. I actually ordered the 39-036 and even though it fits perfectly in the window and the arm is 3" 15/16, the window doesn't pull fully closed. I took a photo to compare the new part with the older part and there is a noticeable height difference between the two operators. I think this height difference (however slight) is causing the window to not fully close.

Is there another mechanism that is slightly smaller perhaps?

Thanks again,

Greg
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Dave Sr.
Dave Sr. from SWISCO
SWISCO
Expert

The 39-036 operator is the recommended replacement for your older Truth operator. I'd recommend seeing if you can move the location of the sash bracket where the operator's link arm attaches to help the window function properly. 

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