Bob from SWISCO responded:
September 22, 2020
Does this balance attach to the top of the window with a hook like our 15-198? If so, we can custom build S795-32 balances for you with that hook attached on top. There may even be a simpler solution though--can you show me a picture of the hole in the jamb track where that hook connects? The shape of the hole will tell us your best option. For the T-Lock Shoe, please confirm if it is most like the 15-195, 15-195B, or 15-194. |
Bob from SWISCO responded:
September 29, 2020
Thanks for replying. It seems to me then you're going to need 32" Series 795 balances with a stamp option of 32C, and with the 15-198 hook attached which connects to that round hole in the window jamb. Our standard Series 795 doesn't have this hook, but we can make balances for you that have it attached via a custom order, without issue. I just need to narrow down to final pieces of information:
Let me know, and I'll get a quote written up for you right away. |
Bob from SWISCO responded:
October 1, 2020
I just sent you an email with a custom link enclosed to order (2) 32C Series 795 balances with the 15-198 hook attached. These come with the 15-195 by default. If it turns out you need the 15-195B instead, you can order it through the online store. The first video below shows how to swap T-Lock shoes out; it's a pretty easy process. I can't be sure about the pivot bar from this angle. The 26-021 is commonly used with the Series 795, but this is only a guess. The second video below shows how to remove and replace pivot bars. Again, these pivot bars too you can put into your cart separately via the online store. Let me know if you have further questions. |
Bob from SWISCO responded:
November 15, 2021
Hello again. I just sent you an email with a purchase link to order four(4) of these 26" Series 795 balances, stamped 26B, and with the 15-198 Hook attached. They will come with the 15-195 shoe attached by default. Let me know if you have any questions prior to placing this order. |