MW Window Balance Replacement

A home owner from VA says:
October 20, 2017
I have a 10 year old house with MW windows. They have channel balances with pivot shoes that are similar to the series 795 balances with the exception that the clip and shoes are different. I have attached pictures of a channel and a pivot shoe. The channel is approximately 1/2" wide, and the shoe is approximately 15/16" wide x 9/16" deep x 1-9/16" long (the pictures of the shoe have a tape measure in them).

I have seen a few other posts on here discussing these same channel balances. I believe I need the 795 balances with a 15-194 shoe and 15-198 hook (or I can just take the hook off of mine and put it on the new one), but wanted to confirm this.

Thanks.
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Tom from SWISCO responded:
October 25, 2017
Your pictures didn't come through, so I'm afraid I can't confirm if the 15-194 shoe and 15-198 hook are a match. That said, we have detailed pictures on each part's respective store page you can use as a reference. If you would like us to custom make this for you, just let me know how many you need and I'd be happy to help. Once I have the quantity I'll email you a custom order link and price quote.
A home owner from VA says:
October 27, 2017
Don't know what happened with the pictures, so I'll try it again. I attempted to upload 4 pictures. Two are of the channel balance where one shows the internals, and the other is an up close shot showing the end where the pivot shoe goes. The other two pictures are of the pivot shoe.
User submitted image of their window hardware.
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Tom from SWISCO responded:
October 31, 2017
Great, thanks! I agree, that looks like an old version of the 15-194 and 15-198 for sure. We can definitely custom make this for you, I just need to know how many you need. Looking over your original post, I also don't know the length or stamp of your balance. I will need that information, as well.
A home owner from VA says:
November 2, 2017
Off the top of my head one of the ones I have out has a "28C" stamp on it, and it's 28" long.

I have several of them that I have to replace, and I'd like to start with 2 to do a single window just to make sure I'm getting the right thing before I order a bunch of them. So, go ahead and email me whatever form or link I need to place the custom order and I'll order a couple. Then if those work I'll order a bunch more.
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Tom from SWISCO responded:
November 6, 2017
Awesome, thanks! I'll email you an order link for 2 immediately.
1" T-Lock Balance Shoe, Closed Cam
1" T-Lock Balance Shoe, Closed Cam
15-194
$2.05
Balance Clip Attachment
Balance Clip Attachment
15-198
$0.70
28" Series 795 Channel Balance
28" Series 795 Channel Balance
S795-28
$13.61
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