Emily from SWISCO responded:
November 23, 2021
Hello! We'd be happy to help but we'd like to see a photo of your operator with the window open so that the arms that move the sash are fully visible. I'm afraid we don't carry replacement handles for this kind of latch so you'll need a new one. Can you remove an undamaged version from the window and show us? |
Emily from SWISCO responded:
November 29, 2021
Thank you for the additional pictures! This reminds me of one of our multi-point locks such as the 38-095, 38-096, 38-138 or 38-139. Look over all the dimensions, especially the projection of the fork, to see if one of these is what you need. As for the operator, take a look at our 39-253LB & 39-253RB or the 39-438B & 39-439B operators, along with the video below that will help you choose the appropriate replacement. |