Milgard crank window crank assembly replacement

Home Owner from Harpers Ferry, WV
Stamped on the assembly is "Truth" / Pat no. 4,840,075/ Made in USA. Also on one cogwheel is the number 3136 although I am not sure of the last digit. The house was built in 1996. Thank you for your help
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10 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. This looks like our 39-217 to me. Review the diagram below and let me know if anything differs from your old operator, and if so, in what way. For a compatible cover and handle, see the 39-114L and 39-107, sold separately.

Dimensions for 39-217
Dimensions for 39-217

Home Owner from LI.NY
HELLO BOB, I'M TRYING TO GET A NEW OPERATOR FOR MY WINDOW AND HAVE THE SAME PAT NUMBER AS THE HOME OWNER FROM HARPERS VALLEY, WV BUT THE GOLD COLORED SMALLER GEAR IS ON THE RIGHT SIDE OF THE OPERATER AND THE LONG 7 3/8 " PART IS GOING TO THE LEFT. ALSO THE LONG PART ON MY OPERATER IS 5 1/2" LONG NOT 7 3/8". THE SMALLER MEASUREMENT SCREW TO SCREW IS THE SAME 4 7/16". CAN YOU HELP ME GET THE CORRECT OPERATER?
THANKS, ANTHONY
Bob
Bob from SWISCO
SWISCO
Expert

Hello, Anthony. We sell the opposite handed version of the 39-217, which is our 39-216, however I've never seen a version of this operator with such a small arm. Can you verify that? Can you also show me a photo of the operator itself? I'll need a visual reference before we can research alternatives for you.

Quick Learner from LI.NY
Hi bob, sorry to get back so late to you as I was expecting to see a response in my emails, not on the swissco website. Yes I will send a few pictures and thanks for getting back to me.

Anthony
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Bob
Bob from SWISCO
SWISCO
Expert

Thank you! So this appears to be a match for our 39-036. This is a split arm operator, rather than a straight arm operator as shown above. I believe this is what you need but look it over and see what you think.

Dimensions for 39-036
Dimensions for 39-036

Quick Learner from LI.NY
WILL DO! I'LL CHECK IT OUT OVER THE WEEKEND WHEN I HAVE SOME TIME AND THEN WILL PUT IN MY ORDER. THANKS FOR THE HELP!!!
Bob
Bob from SWISCO
SWISCO
Expert

You're very welcome! Thanks for the business, and please don't hesitate to reach out if we can offer anything else.

Quick Learner from LI.NY
Ok Bob, I knew there was something more to my issue then just the operator and after looking at another window with the same shit I realized that I need more then the operator its self. The part that attaches to the window is also broken so I'll try to make this as easy as possible, I hope, if i wanted to replace everything from the operator to the handle to the linkage that attaches to the window and the flat plate that the linkage attached to can you tell me all the things I need? I'll include some photo's so that this makes it easy to understand and I Appreciate the help!!!! These new photo's show a good set up or what ever you window peeps call it and the previous photo's i sent didnt have the linkage from the operator to the window so if i just purchase the operator I'm still in a bind ya know?? Thanks again!!
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Bob
Bob from SWISCO
SWISCO
Expert

Sure, I think we can help with these other components as well. To start with, the link arm is unfortunately not sold separately. This comes permanently riveted to the operator, so if you want to replace that you'll need the whole operator.

The exact plate you show here is also not something we sell, but I think we can still manage with one of the styles we do carry. First to come to min dis our 39-545 and 39-546. These may look very different but keep in mind that all they have to do is screw to the sash and connect to the operator link arm, so their function is very rudimentary. If you flip them upside down they should work the same way. Just note that the depth is paramount; in our case, 1-3/8". That has to be the same or else they'll be out of alignment and the window may not close properly. Also note that drilling new holes may be necessary.

Lastly, for the handle, that would be our 39-114L. This is explicitly designed to work on the 39-035 and 39-036 operators.

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