Need balance for a jeld wen window

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Handy Person from Antioch illinois

Mar 15, 2025 2:10 pm

Says it's a 18b but that is all I see can you help tell by the pictures

3 user uploaded images

6 Replies

Emily from SWISCO

Mar 18, 2025 12:50 pm

Hi there!

Thanks for reaching out to us. This looks like a match for the S795-18 but it must be a custom order since your balance uses a hook to install. How many balances are you looking to order?

Note that the Series 795 comes attached with the closed cam 15-195 shoe by default so we recommend removing the old one from the window to confirm they match up.

Handy Person from Antioch illinois

Mar 18, 2025 12:58 pm

I will need 2 as i will need to replace both balances on the window. Can you help with this?

Emily from SWISCO

Mar 18, 2025 2:03 pm

We can, yes. I'll email you a purchase link for (2) S795-18 balances with the 18B stamp and 15-198 hooks attached which you can use to place an order on our website.

Please let us know if you have any questions.

Handy Person from Antioch illinois

Mar 18, 2025 2:42 pm

One last question. Is it easy to reuse the existing cam? Should I pull one out and take a picture and share here before buying? Is there any risk that I can't reuse the cam with the new Balance?

Emily from SWISCO

Mar 19, 2025 9:02 am

The cams aren't designed to be reused so we can't confirm if they're swappable. However, the width of the shoe is also important, not just the cam style. For example, we also have the 1" wide 15-194 T-lock shoe. The default 15-195 shoe won't fit in the channel if your shoe is 1". We recommend you remove the old one to be sure.