Hi Swisco Help Desk,
I recently purchased two new balancers but didn’t pay close enough attention to the details. I need a 1" T-Lock Balance Shoe, Open Cam (Green - 15-194) instead of the 1-1/4" T-Lock Balance Shoe, Open Cam (White) that came with my order.
Additionally, could you please verify from the attached picture that the cam is indeed an Open Cam and not a Closed Cam? I want to ensure my understanding is correct before proceeding.I also require the Hook for the cable end rather than the Eyelet, which was standard on the balancers I received. The hook dimensions are detailed in the attached photo.
Could you please confirm:- If I can purchase the replacement parts separately and modify the balancers myself (and if so, what the correct part numbers are for the hooks), or- If I need to order new balancers with the correct components pre-installed.Thanks in advance for your help!