Need replacement for Norco window operation

Home Owner from Okemos, MI

May 13, 2020 3:56 pm

Looks like the picture I took is upside down. Anyway, this is a Norco window operation and crank for a window. I'm certain it's the original unit, installed when the house was build in 1986. While the unit can open the window, which swings out from right to left, it will not close it. I assume the entire operation needs to be replaced, and I'm looking for another Norco unit or one that's comparable. Thanks for any help you can provide.

1 user uploaded image

7 Replies

Tom from SWISCO

May 14, 2020 2:25 pm

Yep, you definitely need a new operator. Unfortunately, I can't determine what you have from this photo. I only see the base, which is just part of the mechanism. I need you to remove the operator from the window in its entirety and show me the whole thing in one shot.

Home Owner from Okemos, MI

May 14, 2020 4:08 pm

Hi, and thanks for your reply. I have a handy man who was helping me with this and a variety of other things, and he made it sound like there will be an issue removing this from the window. So, I'd prefer to let him deal with this, but he likely won't be back until next week sometime. Can I put this on "hold" until he can remove it and I can take more pictures?
Thanks.....

Tom from SWISCO

May 15, 2020 10:32 am

Sure, that's totally fine. You can just post here again whenever you're ready. We're here to help.

Home Owner from Okemos, MI

May 19, 2020 10:43 am

Hi. Here's a picture of our crank. I did a quick review of the inventory and it looks like you have this one (or similar) available. This crank opens the window from right to left.
Please let me know if you need more info.
Thanks!!

1 user uploaded image

Tom from SWISCO

May 19, 2020 12:31 pm

That looks like an older version of our 39-013. Look this over and see what you think. As long as the dimensions we show match up then it should work fine.

Home Owner from Okemos, MI

May 19, 2020 4:19 pm

Excellent! I think I'm a 39-014 since our window opens from the right. I assume either crank shown would work as well.
Thanks for your help!!