Need two (2) replacement crank window hardware kits for two different windows

Question

Hi,

We need to replace the window cranks for two separate windows because both windows are unable to open/close anymore because it appears to us that the previous owner bent the arms so badly that the windows themselves are no longer functional. So, this photo is my son's bedroom window. My son's window has the crank on the right from inside his room. My daughters window is same type of window except the crank is located on the left side when standing inside her bedroom. We just want the windows to work properly and think that we may need to purchase two kits. Please confirm what we need to purchase and/or if this is a two-person project. I can ask my dad to help me with this as I'm just a single mom with two kids! My son would help but he's likely not strong enough for this. Also- Will we need to take off the actual window to fix this problem?
Thanks
Chanda

Emily · Accepted Answer

Hi, Chanda.

Thank you so much for your patience during our busy season. Start by taking a look at our 39-022 and 39-023 operators and carefully compare our dimensions to yours to see if this matches your original hardware.

You don't need to be handy in order to replace these operators, but if you're not entirely confident some help couldn't hurt. You also don't need to remove the window if you're only replacing the operator. I hope this helps and good luck with your repair!

If you have any questions just let us know.