Parts Questions - Atrium Windows

A home owner from Arizona says:

September 29, 2017

Am am ordering 4 28" Series 395 channel balances for two Atrium windows. I am wondering what other parts I might need such as take out clips. All of the prats seem to be missing so I have no idea what they might look like. I have enclosed a few pictures.

Thank you for your help,
Shane

User submitted photos of window hardware.

Paul from SWISCO responded:

October 5, 2017

Hi Shane: Most Alenco windows like yours use the S395-28 side load balance. The spring weight for 27 5 is our 2750. Other parts you might need are 16-002 take-out clips and 18-174 top sash guide. Let us know how you make out.

A quick learner from Arizona says:

October 5, 2017

Thank you Paul, I will order the parts today. The weather is getting so nice here and we look forward to using these windows.

28" Series 395 Channel Balance

S395-28

$10.45

5/8" Top Sash Guide, Alenco

How to Replace a Non-Tilt Channel Balance

VIDEO

WATCH >

How to Repair a Jammed Window

VIDEO

WATCH >

How to Identify Replacement Channel Balances

VIDEO

WATCH >

How to Replace a Top Sash Guide [1080p]

VIDEO

WATCH >

How to Replace a Broken Take Out Clip

VIDEO

WATCH >

How to replace a non-tilt channel balance

GUIDE

READ >

Choosing a Non-tilt Channel Balance: What Will We Need?

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.