Phillips single hung window

Home Owner from Yorktown heights, new york

Jul 7, 2016 4:44 pm

Windows have spiral balances and plastic shoes. Some shoes seem to be broken and will not hold the balance in place. The flat end of the balance has two raised bumps that seem to fit above and below the shoe probably to keep the balance from moving vertically once seated in the shoe. windows were installed by builder when house was built about 20 years ago.

User submitted image of their window hardware.

4 Replies

Paul from SWISCO

Jul 11, 2016 2:01 pm

Your Phillips window looks like it is using a pivot shoe similar to our 15-046 and a balance like our Series 600 with a 5/8" diameter tube. If you also need the pivot bar, see our 26-040 for a possible replacement. Please compare these parts to your own to confirm.

Professional from Morris Plains, NJ

Aug 5, 2024 4:11 pm

I have the same issue for one of my customers.
I already replaced the balances but the locking shoe I ordered from a supplier will not fit.
The ones in the Phillips Series 810-T single hung CCMC#12743-L
Has female grooves in it on each side edge.The track is glides in has 2 male grooves on each side.
Do you have these ????

Tom from SWISCO

Aug 7, 2024 9:22 am

I'm sorry to say that I don't know what shoe you may need. We have no way of looking up what other companies used on their specific model windows, as most manufacturers don't make that information publicly available.

I'm happy to look into it for you, but I'll need you to remove the original shoe from the window and show me a clear photo of it by itself. I also need you to tell me its precise width and thickness.

Please show us an undamaged shoe, if at all possible. Seeing one that's already broken may prove to be difficult to identify. We would also appreciate written dimensions rather than a photo of a tape measure. Thank you!