Pivot lock shoe Window

Home Owner from Los Angeles, California
I had several double hung windows professionally installed. Three of these windows (1 bathroom, 1 bedroom and 1 living room window that tilt for cleaning)slam down and refuse to remain open.

Per your video, I believe I need Pivot lock shoes for these vinyl windows.
I have included pictures and specs for one window.

Any help to identify would be much appreciated. Sincerely,Vivian
2 user uploaded images
11 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

It sounds like you need new coil balances to support the weight of your window sash. Take a look and compare the specifications of the 15-177 pivot shoe, which uses the S152 coils springs and related items shown on our product pages, to your original hardware removed from the window. Thanks for posting! 

Home Owner from Los Angeles, California
Here is a picture of the broken, 1/2" coil balance. Both are stamped " 7K "

Thank you.
1 user uploaded image
Casey
Casey from SWISCO
SWISCO
Expert

Great, see the S152-7 coil springs. 

Home Owner from Los Angeles, California
Casey,
Thank you.
I will check check my other windows a submit a combined replacement parts order.
Best regards,
Thomas
Home Owner from Los Angeles, California
Hi Casey,
It appears that I may need to ID two additional parts before placing my order.
They are:
1. Pivot bar
2. pop-out window stop latch?

photos are attached.
Thank you,
Thomas
2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

No problem. Take a look and compare the specifications of the 26-122 vent latch to yours.

As for your pivot bar, we would need to see yours fully removed from the window, along with written-out dimensions, to compare to our inventory. 

Alternate image for 26-122
Alternate image for 26-122

Side view of 26-122
Side view of 26-122

Diagram of 26-122
Diagram of 26-122

Home Owner from Los Angeles, California
Hi Casey,
Sorry for the delay in getting the measurements. Here they are:
5 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for getting back to us. We do not carry an exact match for your pivot bar but we have recommended the 26-030 as a possible replacement in the past. Take a look and confirm that the backset of at least one of your installation holes matches the specifications shown below. 

I can also confirm that the 26-122 would be our best replacement option for your vent latch. I would recommend removing yours from the window and double-checking your dimensions since they are close to ours. If you decide to give it a try and run into any problems, our return policy can be found here

Detail of 26-030
Detail of 26-030

Home Owner from Los Angeles, California

Casey,

Thank you for all your help with parts ID and recommended replacements.

I finally submitted an order on 4/21/2023.

Looking forward to getting full use of our windows!

Best regards.

Thomas 

Casey
Casey from SWISCO
SWISCO
Expert

We are happy to help! Please let us know if you have any other questions. 

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