Pivot sash

A quick learner from Media says:
Hi, We have Accu-Weld windows. The cylinder on the pivot shoe of one has sheared apart. I have pictures. Do you carry this part? How do I find the right part? I have the window lot number as well. Thank you. Rachel
I sent this in the contact section too.
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
This looks like our 15-215 pivot shoe, which is most commonly used on our Series 140 balance system. Check it out and let me know if this is a good match.
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