Pivot shoe broken in one unit.

Hello!

I'm afraid you can't replace the cam in your pivot shoe. Yours appears to be a match for our 15-177 which uses the Series 152 coil springs. For new coil covers, see our 15-143 bushing, 15-144 cap, and 15-145 barrel. 

That "CL" stamp doesn't tell us what coil weight you need, unfortunately. If you can weigh your sash on a scale and tell me its precise weight, along with the total number of coils in the window, I can work out what you need.

We don't carry your exact coil covers but ours will work fine.

Thanks, Dave! You can use (1) S152-6 6 pound coil spring on each side of the window which totals 12 pounds of overall support. I know you said the sash weighs 11.6 pounds and you have two springs per side, but this set up should work for you as long as the coil weights are within a pound of your sash's actual weight. 

Hey, Dave. Can you elaborate on what you mean when you say it overlaps a lot? Assuming the issue is visible from the outside, can you show us a picture of it overlapping? Your old shoe appears to be identical to ours so there shouldn't be any issues. You could also try re-installing your sash to see if that helps. 

Thank you for the kind words, Dave! I'm always happy to help. If you have any future hardware repairs or questions, you know where to find me!