Ply gem window

A quick learner from Virginia says:
April 20, 2019
Hello, I have ply gem windows and the balance shoes on the channel balances have broken on nearly all my windows. I believe the model is MW Classic Brick Mold. I called Ply Gem and they do not make the balance shoes anymore, but recommended I try your website. I ordered part number 15-194 however because the balance is tapered at the end the part did not fit. I would like to replace the 34" balance (or find balance shoes that work!) but I don't know which part to purchase from your website. Any help is appreciated! Thank you, Sean.
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Tom from SWISCO responded:
April 23, 2019

Sure, we can replace this balance. However it will have to be a special order since you have a hook at the top of the channel. We will be using our S795-34 with a 34B stamp, 15-194 shoe, and 15-198 top hook. Can you just tell me how many you need? Once I know that, I'll email you an order link and price quote for that quantity.
A quick learner from Virginia says:
April 23, 2019
Hi Tom, thanks for the reply. I would need 12 balances. Really appreciate the help.
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Tom from SWISCO responded:
April 24, 2019

You got it! I'll shoot that over right now.
1" T-Lock Balance Shoe, Closed Cam
1" T-Lock Balance Shoe, Closed Cam
15-194
$2.05
34" Series 795 Channel Balance
34" Series 795 Channel Balance
S795-34
$14.94
Balance Clip Attachment
Balance Clip Attachment
15-198
$0.70
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