Pozzi window part

Home Owner from USA

Jun 9, 2017 9:59 am

I have attached a photo of the part I need. The broken part is on a right-opening casement window. The word on the part is EntryGard.
From your website, it looks like you might have the correct part.
The Pozzi windows were installed in 1992. On your 39-035 photo, I

User submitted photos of a window operator.

7 Replies

Tom from SWISCO

Jun 13, 2017 9:33 am

I'm afraid your post got cut off, so I'm not sure what you were getting at in regards to our 39-035. That said, I think this does look like our best match. Is there anything in particular that would prevent this from working?

Home Owner from Rockport MA

Jun 13, 2017 10:10 am

Tom,
On the picture of 39-035, the part labeled 3-15/16" does not match mine. Mine is 4.25".
Please don't give up--I need this window.
Thanks

Tom from SWISCO

Jun 15, 2017 1:25 pm

Aha, I see. I'm afraid we don't have a link arm in that size, but I do have a solution that other customers have said has worked well. What you can do is drill out the link arm on both the old and new operators, then install the old link arm on the old operator using a 62-014 rivet. See what you think.

Home Owner from Rockport MA

Jun 15, 2017 6:40 pm

I will forward this suggestion to my contractor and see what he thinks.
Thank you!

Home Owner from Rockport MA

Jun 26, 2017 2:30 pm

Tom,
My contractor came and measured. I was incorrect. Your part will work (3 15/16" arm). The window opens to the right.Is #39-036 the correct part for the right-opening window?
Thanks.

Tom from SWISCO

Jun 28, 2017 2:23 pm

If it's the operator in the pictures above, I'd recommend the 39-035. If you need the opposite side, then the 39-036 would be better.