Casey from SWISCO responded:
September 11, 2019
With this combination of attachments, you could have either an S380-28 or S385-28 channel balance. You need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a 2740 spring strength option for the balances that you purchase. Thank you and let us know if you have any other questions or concerns. Comparison of the S380 and S385 balance shoes.
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Hi Casey;
The bottom attachment is definitely over 1" and does appear to be 1 3/32" so I should order the S385-28 channel balance with 2740 spring strength. Would you agree and if for some reason it doesn't fit, can I return for a refund?
Thank you,
George
Casey from SWISCO responded:
September 16, 2019
If your bottom balance shoe measures close to 1-3/32" as you mentioned, then you may want to go for the Series 385 balance. Take one more look and confirm your measurements match up with ours. If everything looks good then you should be ok to go. |
Casey from SWISCO responded:
September 16, 2019
If the part happens to not work out for you, you may review our full return policy here. |
Hi Casey... The Series 385 balances worked great, THANK YOU! I will be ordering replacements for the rest of our home. There are no manufacturer markings on any of the double hung windows, but the Kitchen slider has "GAPCO" stamped on the lock, just in case this is of any help. I am looking for a few more parts and I'll attach photos...
If you are able to help with any of these items, please let me know...
Thanks again, Geo M
Tom from SWISCO responded:
September 24, 2019
Hello! I'm very glad to hear that our Series 385 worked for you. As for the additional parts you need, I'll go through them one at a time. Looks like your photos came in reverse order, so we'll be going from right to left.
Hopefully this information has helped. Please let me know if you have any questions about the above points. |