Repair window: NO balances!

A handy person from Lawrenceville says:

I bought a house built in 2005. One window is falling: I checked and it has NO balances!

The only thing I can read in the window is a stamping 27C PN BSI

Would you be able to indicate what part I need to buy to fix this window?

Thank you

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Paul from SWISCO responded:
Thanks for posting, Stefano. I'm afraid that I can't identify what Series you have based on this information alone. However, take a look at our Channel Balance Home Page and follow the steps shown in order to find the Series that best matches your hardware. If you need any help, let me know.
A handy person from Athens, GA says:
Thank you Paul.

I unmounted the balance from another window and I was able to determine that it is a 27" Series 795 Channel Balance, Product Code: S795-27

The only problem is that the top clip is different from the one in the picture but like 15-198.

How do I clarify this in the order?

May you also provide mountng instructions? Do I need any tool for mounting the balance in the window?

Best regards
Profile picture of Tom
Tom from SWISCO responded:
Thanks, Stefano. This balance will have to be custom made, as we have to attach that clip ourselves. Check out this Custom Channel Balance Order Form that I have started for you based on your specifications and fill out the rest of the information. One of our representatives will get back to you shortly thereafter with a price quote.

These balances are pretty easy to install. Check out the video below. We feature a different Series balance there, but it's the same principal.
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