Replacement Pivot shoe for BetterBilt window

A quick learner from NC says:
December 5, 2011
I am trying to replace the damaged parts of some BetterBuilt windows, I am needing the part # for the pivot guides to work with the parts I have already have from your company. I have the S600-25 Spiral Balance, and the 26-040 pivot bar. The window has a 1/2" thick sash depth and i need the pivot shoe to match these parts. I have attached a photo of the existing part. Thank you for your help. Donald
A customer submitted photo of a pivot shoe.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
December 6, 2011
Your tilt shoe looks like our 15-046 Pivot Shoe; take a look at that and see if it matches up to your sample.

Also take note that the spiral end does not go in the middle slot. I would suggest that you either put it into the left or the right slot, whichever one is more comfortable to use when you reinstall the spiral.
A quick learner from N.C. says:
December 6, 2011
Thank you Dave. It looks just like the part I need. Great Job.
25" Series 600 Spiral Tilt Window Balance
25" Series 600 Spiral Tilt Window Balance
S600-25
$8.95
Pivot Bar, 3"
Pivot Bar, 3"
26-040
$1.57
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-046
$2.15
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