Hello, I have an Alside Excalibur window that has both of the coil balances snapped, leaving the window very hard to keep up due to it's weight. I have uploaded both photos of the coil and the shoe. If you zoon in on the file IMG_2659, you will see a faint "10" inscribed on it. Can someone please provide me the right coil/shoe replacement part for both sides of the window?
Thank you in advance,
Chad