Replacement balances and take out clip

A quick learner from united states says:
August 26, 2020
I believe I need an S385-20. Can you confirm I picked the right thing?

Also, I need to replace one of my take out clips. I know the metal ones won't work, but I Can't tell if your 16-023 pan am clip is what I need.

Sorry I can't do better showing you the clip I have, but it was broken and I had to really rip it to pieces to remove it from the hole. I have one picture showing the hole it was in, where I need a replacement clip, and one picture of one that's still in there and working. Best I can tell, the hole measures 1 1/16 x 3/32. The clip that I'm replacing does look different than 16-023, but I was just hoping it would work.
Thumbnail of the uploaded file named image0 (12).jpeg
Thumbnail of the uploaded file named image1 (5).jpeg
Thumbnail of the uploaded file named image3 (2).jpeg
Profile picture of Bob
Bob from SWISCO responded:
August 28, 2020

I agree this looks like an S385-20, the only other possibility is the S380-20. The difference lies in the bottom nylon shoe depth, so compare both with your old hardware to see what matches best. You'd need a stamp option of 1930. 

It's more likely that you'd need the 16-002 Take-Out Clip. It's possible your old ones were just painted over. Take a look and see what you think. 
Take Out Clip
Take Out Clip
16-002
$0.41
20" Series 385 Channel Balance
20" Series 385 Channel Balance
S385-20
$9.38
20" Series 380 Channel Balance
20" Series 380 Channel Balance
S380-20
$9.38
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Broken Take Out Clip
How to Replace a Broken Take Out Clip
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.