Replacement for image 8033

A quick learner from Glenside, Pa. says:
June 6, 2019
Hi, I need a replacement for image 8033. the case is cracked and I'm unable to open the window with the broken crank. Image number 8034 is one that I bought from you maybe 5 years ago. Works great and am hoping you can help me match my broken part to the older one that I bought a few years back.

Thank,
Kelly
Thumbnail of the uploaded file named IMG_8033.JPG
Thumbnail of the uploaded file named IMG_8034.JPG
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Bob from SWISCO responded:
June 6, 2019

Hi Kelly. Unfortunately in the case of this type of operator, if the case is cracked the entire unit needs to be replaced. Now I don't have records of what you previously bought, but take a look at our 39-315 and 39-316. Look over these operators and see if one of these are what you need.
A quick learner from Glenside, Pa. says:
June 6, 2019
Yes, this seems to be it. Are there directions or videos on how to install the whole thing?
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Bob from SWISCO responded:
June 7, 2019

See the video below for removal and replacement of your casement operator. This video features a split-arm operator, so keep in mind there's instructions regarding a second 'straight' arm that the 39-315 and 39-316 lacks; but this should still illustrate to you the basic process. Let me know if you have any other questions. 
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Bob from SWISCO responded:
June 7, 2019

Great. Let me know if you need anything else. Thanks for considering our business, we really do appreciate it.
A quick learner from Glenside, Pa. says:
June 7, 2019
thanks I will order the part
Truth Dyad Operator
Truth Dyad Operator
39-315
$24.40
Truth Dyad Operator
Truth Dyad Operator
39-316
$24.40
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
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