Emily from SWISCO responded:
June 28, 2022
Hello! We don't have a replacement for your exact pivot shoe but take a look at our 15-192 which uses the Series 170 & Series 171 coil springs, or 15-259 that's designed to use the Series 159 coil springs. The 15-192 looks more like your pivot shoe but the face will need to be shaved down in order for it to fit in the window track. If you go this route, keep in mind that you won't be able to return it for a refund. Our 15-259 can work as is and we believe this works better than the original. Take a look at the video below. This will walk you through the replacement process, step by step. |
Emily from SWISCO responded:
June 30, 2022
Hi, Lisa. I'm a bit confused. This pivot shoe is specifically designed to work with coil springs. I don't know know how you would be able to open and close the window without them. They would be located right above the pivot shoe. You may want to check an identical window in the house to confirm. |
Emily from SWISCO responded:
July 5, 2022
Our 15-259 may look different from your original but we've used this to successfully replace your old shoe. As long as you follow the instructions in the video above, we're confident this part will work for you. |
Emily from SWISCO responded:
July 5, 2022
As mentioned in the video above, you will also need the 26-083 pivot bar and 15-255 single or 15-256 double support, depending on how many springs you have per side. In addition to these items, you'll need the Series 159 coil springs that are designed to be used with the 15-259 shoe. To determine the correct coil weight, look for a stamp on the band of your springs. If there is no such stamp, weigh your sash on a scale and tell me its precise weight. I can work out what you need from there. |