Emily from SWISCO responded:
September 12, 2022
Hi, Bob, I'm afraid the numbers you provided doesn't help us identify your hardware. Can you show us a photo of an undamaged pivot shoe removed from the window? Once we ID that, we can determine what coil springs you'll need. |
Emily from SWISCO responded:
September 12, 2022
It appears you're only showing the coil springs and coil supports in this photo. In order for me to identify the needed coil balances and accessories, I will need to see an undamaged pivot shoe removed from the window track. It should be located right below the coil supports. |
Emily from SWISCO responded:
September 13, 2022
Great, thank you very much! Your pivot shoe appears to be a match for our 15-199 that's designed to use the 3/8" Series 165 coil springs. For a new coil support, see our 15-205. As for the coil weights, you can use (3) S165-3 3 pound coil springs on each side of the window which will total 18 pounds of overall support. |