Replacement window hardware : SWISCO.com

Home Owner from Norwalk,ct

Oct 4, 2025 2:42 pm

Hey Swisco .. this window is about 17 years old and i dont know the manufacturer. Pictures 3 and 4 show where the replacement hardware would go to open/close thw window.
thanks in advance for the help. Joe G

4 user uploaded images

14 Replies

Emily from SWISCO

Oct 9, 2025 12:09 pm

Hi there!

Thank you for contacting us. Unfortunately, we can't ID missing hardware. Our service requires photos of the original hardware to compare with our inventory. If there's an identical window in the house with an intact operator, we can use that as a reference.

Home Owner from Norwalk,ct

Oct 9, 2025 1:53 pm

Hi emily . Thank you for the suggestion . I found another window in the house with same hardware. Added pics
let me know ....Joe

3 user uploaded images

Emily from SWISCO

Oct 9, 2025 2:10 pm

Thank you kindly, Joe. Our 39-316 looks like a modern version of what you show here. The 39-315 is the opposite-handed version. Review the specifications and see if they match your repair needs.

Alternate image for 39-316

Alternate image for 39-315

Home Owner from Norwalk,ct

Oct 10, 2025 8:48 am

Thanks emily but the pics i sent show 2 arms on the operatorand yours has one. Am i missing something? JG

Casey from SWISCO

Oct 10, 2025 9:53 am

Emily is out of the office today, but I agree with her that your photo shows a split arm operator like the 39-316. The assembly under the operator arm is the hinge. If you need the hinges as well, take a look and compare the 36-048 set with a 10" long base to your assembly.

Detail of 36-048

Home Owner from Norwalk,ct

Oct 16, 2025 10:40 pm

To completely replace 2 window arms. Is this list correct? All in CLAY. Thank you
-----------------------
36-048 (set of 2)
39-316
39-315
39-114L (I assume I need 39-114R?)
39-545
39-546

Casey from SWISCO

Oct 17, 2025 8:02 am

The list looks good except the 39-114L is not handed. You would use the same handle for both operators.

Home Owner from Norwalk,ct

Oct 17, 2025 8:37 am

Thanks casey.. simply confirming. So 2 (39-114L)?

Casey from SWISCO

Oct 17, 2025 8:50 am

If you are replacing two operators, that would be correct.

Home Owner from Norwalk,ct

Oct 18, 2025 10:50 pm

Ordered. Thank you for all the help. Can you send me an assembly vid in case i get stupid? If attached already, ignore. JG

Casey from SWISCO

Oct 20, 2025 8:12 am

Sure, see our installation video below.

Home Owner

Oct 25, 2025 8:20 pm

Hey swisco- thanks so much for the help.. windows work great and i did not need the bar hinges. Are they worth returning? Is there a fee to return?
JG

Casey from SWISCO

Oct 27, 2025 8:07 am

That's great to hear! You're welcome to send back the hinges you didn't use. There is no fee; you would just need to pay to ship them back. See our full return policy here.