Replacement window operator

A home owner from Hamilton, NJ says:

August 31, 2019

Casement window mfg is Silver Line. 17 yrs old. The hole in window (picture 4)is 3 5/8" wide. The arm when straight out is 8 1/2" from base to mounting hole. The long arm is 5" from joint to hole. The short arm is approx. 3 5/8" from base to joint. I tried Swisco part number 39-171, Truth Hardware Dyad Operator. It would not fit through the window hole. So which window operator do I need?

A home owner from Hamilton, NJ says:

August 31, 2019

I forgot to mention that although my broken operator is beige, I need the operator in white.

Tom from SWISCO responded:

September 6, 2019

I'm afraid your operator is discontinued and no longer made. You'll need to use something like our 39-315 and 39-316 as substitutes, along with a new sash brackets like our 39-545 and 39-546. The trouble is that you'll also run into the issue of the base not fitting in the slot. You will have to alter the hole in the sill to accept the new style base.

Even after all that, there's still no guarantee that our hardware will work. I would recommend having a local professional come out and look at your windows for a second opinion.

Truth Hardware Dyad Operator

Truth Split-Arm Operator

39-317

$35.70

Truth Snap-Stud Bracket

39-545

$3.22

Truth Snap-Stud Bracket

39-546

$3.22

Connecting a casement window operator to stud bracket

VIDEO

WATCH >

Anatomy of a casement window

VIDEO

WATCH >

How to Replace a Discontinued GU Operator

VIDEO

WATCH >

How to identify casement and awning operators

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.