Replacing Window Channel Balance

A handy person from Leesburg,Va says:
November 26, 2017
A window channel balance has broken so I was trying to find a replacement. I found this website and looks like the 36" Series 795 Channel Balance matches my window balance but I see 36C OB BSI stamped on the Channel Balance.
Would 36" Series 795 Channel Balance match the Channel Balance I indicated above (36C OB BSI Stamped)

Thanks
Bob
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Tom from SWISCO responded:
November 27, 2017
Hi, Bob. Yes, that sounds about right. 36C is a stamp that typically indicates a 36" balance with a C option. That is, in fact, an option for the S795-36, so you seem to be on the right track.
A home owner from Leesburg,Va says:
December 2, 2017
I have received my S795-36 replacement balance and looks like the bottom portion is 1 1/4 inches wide when mine are only 1 inch wide so they DONT fit in the window jam. What balance do I need to order to ONLY get the 1 inch wide at the bottom? Looks like everything else matches.

Also, how can I send these back that I cant use since you didn't mention I needed to measure the bottom portion as well?

Bob
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Tom from SWISCO responded:
December 4, 2017
Sorry about the confusion. I recommend just buying the 15-194 shoe. This is 1" wide. You can pop off the default 1-1/4" shoe that comes with the Series 795 and pop the 15-194 on.
36" Series 795 Channel Balance
36" Series 795 Channel Balance
S795-36
$18.19
1" T-Lock Balance Shoe, Closed Cam
1" T-Lock Balance Shoe, Closed Cam
15-194
$2.05
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
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How to install the 26-200 Screw Plug
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Modifying the Series 795 Balance
Modifying the Series 795 Balance
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