Replacing my channel balance

Home Owner from St. Louis, Missouri

Apr 9, 2019 7:14 pm

Hi,

I have windows that are 30 years old. I'm looking to replace the channel balances in one of my windows. The balances that I have are stamped 2830 A. I found a balance on your site, 28" SERIES 770 BALANCE - 28B, that's close but not identical. My balances have a 13 1/4 inch spring on the top part and the pulley assembly on the bottom part. The width and height is approx. 1/2 inch.

Would I run into to any problems using the 770 28B series of balance?

Thanks for your help,

Dave

2 user uploaded images

11 Replies

Bob from SWISCO

Apr 10, 2019 1:29 pm

Thanks for writing in. I'm not sure if I see any reason to think this isn't a Series 770. The length of the spring doesn't really matter; what matters is that our spring is on the top and our pulley is in the bottom. That is the case with your balance as well. Does anything else differ, such as the style of the clip at the end of the cord? If it's different, let us see a picture. Otherwise I think this is a Series 770. Confirm that the metal channel is 28" long; if so, its a S770-28. The stamp code of 2830 is a little weird for this type of balance; but to know what stamp option to select, weigh your window sash. You can then match that precise weight with one of the weight ranges listed with each stamp option on the product page.

Home Owner from St. Louis, Missouri

Apr 11, 2019 8:32 am

HiBob,
Thanks for your response. I measured the balance and it is 29 inches.The weight of the sash is about 25 lbs. I was under the impression that the stamp indicated length and weight (e.g. 28L and 30W). I attached an image of the clip. Based on the length and weight I just provided, it looks like I'll need the S770-29D or E. I should probably order the the 15-129 Pivot Shoe to be on the safe side. Let me know your thoughts.

Thanks,
Dave

1 user uploaded image

Bob from SWISCO

Apr 11, 2019 9:02 am

Ah, that clip is not the same as what's on our Series 770. While the S770-29 would act as a base, the hook at the end is more like our 62-105.

We can make this for you but it would have to be a custom order since we need to tie the clip on there. If that sounds good to you, let me know how many you need and I can email you an order link and price quote for the requested quantity. For a sash weighing 25 pounds, we'd go with the 29D option. If you wanted to be 100% sure, you could get the exact sash weight.

Home Owner from St. Louis, Missouri

Apr 11, 2019 11:28 am

Hi Bob,
What if I replace the pivot shoe that is currently in my window with the 15-129 pivot shoe? Would that work?

Dave

Paul from SWISCO

Apr 12, 2019 7:00 am

No, don't order the pivot shoe until I see your old one. If your balance uses the 62-105 balance hook, then the 15-129 shoe is not the correct one. We will need to identify the correct pivot shoe. If you could show it to us, removed from the window, that would be of great help.

Home Owner from St. Louis, Missouri

Apr 17, 2019 7:52 pm

Okay, I'll try to get to this over the weekend.

Home Owner from St. Louis, Missouri

Apr 21, 2019 4:57 pm

Hi,
Here are a couple of images of the pivot shoe in my window. I couldn't get it out of my window frame. Hope this helps.
Thanks,
Dave

1 user uploaded image

Bob from SWISCO

Apr 24, 2019 7:44 am

Thanks for your patience while we looked into this. This is our 15-105; I'm afraid we don't have any other shoe that will work in place of this. Your only option will be a custom made balance. This is an older style system that just isn't made anymore.

With that in mind, we just need to know how many balances you need. We have all the other details to get started.

Home Owner from St. Louis, Missouri

Apr 26, 2019 11:11 am

Hi,
I need two balances. Could you please provide me with a cost to customize and deliver two balances?

Thanks,
Dave

Bob from SWISCO

Apr 26, 2019 11:43 am

Sure thing, I'll have my colleague Tom shoot over an order link and price quote for 2 right now.