Bob from SWISCO responded:
September 12, 2019
Thanks for writing in. We can replace this balance for you, but we'll need you to remove it from the window so you can provide clear pictures of the nylon fittings on either end of the balance. Confirming the length of the metal channel would also be helpful. From there, we'll narrow down the right balance Series for you. If you need a new take-out clip, see our 16-002. Many thanks. |
Ok I took some pics of the nylon fittings. I also need top sashes. Took some pics of those too
And the channel balance measure 29" in length