Rotating Handle for Jeld Wen Window

Home Owner from Brampton, ON

Apr 11, 2023 10:27 am

I have Jeld Wen windows in the home (constructed in 2013). The rotating mechanism for opening and closing controlled by a lever (rotating handle) is not working. It opens but does not close properly. Can I buy this mechanism and replace it?

6 Replies

Tom from SWISCO

Apr 12, 2023 3:28 pm

Hello! It sounds like you're referring to the operator. Based on your description of the problem, I would wager that the gears are stripped out. Replacing the entire mechanism will be necessary if that's right.

Before I recommend anything, though, I will need to see it. Let's start with photos of the operator removed from the window. That will ensure that no important details are obscured or missing and I will be able to narrow down the list of possible replacement options.

Home Owner from Brampton, ON

Apr 18, 2023 7:24 pm

It is Casement Window Crank mechanism. Sash Opens outwards to the left. Window does not close properly. Sash window small arm has 33177B inscribed on it. Large arm is 13.5 inches.

1 user uploaded image

Tom from SWISCO

Apr 19, 2023 9:06 am

Thanks! My top recommendation, looking at this photo, is our 39-014. I believe this is just the part you need to repair your window but look it over and see if you agree. We also sell the 39-013 for the opposite side, if you needed it.

Home Owner from Brampton, ON

Apr 20, 2023 6:16 pm

I ordered this part along with handle 39-114L. I really appreciate you help.

Thanks very much,

Masrur

Tom from SWISCO

Apr 21, 2023 8:39 am

You're welcome! We really appreciate the order, too, thank you. Please let me know if we can ever be of any further assistance.