Tom from SWISCO responded:
June 29, 2018
Thanks for posting! I agree, our S795-28 and 15-194 was definitely the way to go. That hook is an issue, though. It looks like it's our 15-198, which was used on many older versions of this balance. So, you have two options. The first is that we custom make a Series 795 balance for you with this hook attached (and the 15-194 shoe, while we're at it) and you return the balances you already bought for a refund. Or, since you already have them, you can see if you can attach the 15-198 hooks yourself. The only issue with this is that it can be a little tricky. Basically you want to pull the cord out and lock it in a strong vice. You have to make sure the cord is firmly in place, because if it gets away from you and shoots backs into the channel you could damage either the balance or hurt yourself. Once the cord is locked firmly in place, you'll untie the screw tab and tie on the new 15-198 clip. Then, firmly hold onto the cord, let go of the vice, and gently let the cord retract. It's highly advisable to wear safety gloves and goggles for this project. If you don't want to go through all that, let me know. We'll go with the first option and set up a custom order link for you. |
Tom from SWISCO responded:
July 3, 2018
Great! I'll email you an order link for both balances right now. These order links will allow you to add the special balances to your cart as if they were a normal part. You can then continue to shop for anything else you may need. |