Can I repair or should I say rewind the spring inside. My wife pulled the window down a bit to far and pulled the strings out of the balancer on each side.
Casey from SWISCO responded:
May 11, 2018
For your cottage window, you'll need our 24-L8-1227 and 24-R12-827 Andersen balances.
Make sure to place them in the order that you took them out and let us know if you have any more questions.