Searching for P02-901 Andersen balances

A quick learner says:
Can I repair or should I say rewind the spring inside. My wife pulled the window down a bit to far and pulled the strings out of the balancer on each side.
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Casey from SWISCO responded:

For your cottage window, you'll need our 24-L8-1227 and 24-R12-827 Andersen balances. 

Make sure to place them in the order that you took them out and let us know if you have any more questions.

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