Silverline parts needed!

Home Owner from Missouri

Hello!

I am hoping someone can help me pick out the replacement parts. I need for my Silverline windows.  Please excuse the dirty photographs. I tried to include the sticker that may have more model information, but admittedly it is a bit aged. The windows are probably about 15 years old.  As it stands now, something broke and The lower pain is very heavy and will not stay up. 

The plastic casing around the coil balance has a number seven printed on it and the shoe part is blue. The bottom window panel weighs about 14 pounds in total. I believe the coil itself is what has broken?

Thank you for any advice you can give! 

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6 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Hello,

Thanks for writing in! The photos of the hardware are sufficient for identifying the hardware, the stickers do not really give information about the hardware installed in the window. That said, your coil housing appears to be the 15-087 Coil Housing Pivot, which is compatible with the Series 180 Coil Balance. You'll need the S180-07 for your 14lb sash.

Your pivot bar appears to have a casing like the 26-382S but you'd need to remove it and compare the dimensions to be sure that it is the right replacement. 

This is compatible with either the 26-040, 26-083, or the 26-089 pivot bar. You'll need to measure the installation hole placement to determine which of these is the right fit. 

The dimensions for all of these parts can be found directly on the website.

Home Owner from Missouri
Thank you Jasmine!  This is so helpful, you are amazing!!  I will pop it all apart and confirm measurements and place my order.  Thank you so much for the links!  Could you also send me a link for the inner tilt latch in the first image?  I need to replace a pair of these in these windows as well.  Thank you again!
Jasmine
Jasmine from SWISCO
SWISCO
Expert

That would be the 26-408 Tilt Latch Pair, tagged below. Be sure to take a look over the dimensions for those to confirm that they are the right fit.

If they're not a match, I'll need to know your exact dimension, written out.

Home Owner from Missouri
Thank you again!  At your recommendation, I measured everything and it all seems to match up to what you sent, including the tilt latch. I think the pivot bar is the shorter one, 26-083.  I am a bit unsure about the housing for the pivot bar, because it looks a little different, but I measures similarly.  I am also going to order the jam spreaders because I do not want to make a cut.  I ordered several extra of each part. I am very glad to have found this site and received your guidance! There were a lot of parts to go through and some of them broke when I was taking them out of the sash, which made it hard to see numbers and such.  Again, thank you for your help!  You made this much easier.
Jasmine
Jasmine from SWISCO
SWISCO
Expert

I'm glad we could help to make the process easier for you. Please don't hesitate to reach out with any future hardware repair projects you might come across.

Have a great day!

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