T-Lock Balance and Tilt Latch

Question

Our home was built in 2008 and the windows are Quaker Window Products - Manchester, Single-Hung. I ordered from your website Tilt Latch Item #26-393B and 1-1/4" T-Lock Balance Item # 15-195B and both were pretty close. The Tilt Latch I need is 2-11/16" in length instead of 2-6/16". The T-Lock I need is only about 6/16" thick compared to the one I ordered which is about 8/16" thick. In the pictures, my window part is the one on the top and your item is the bottom item. The thickness and "hook" end of the T-Lock I ordered is just too thick with not enough room on the hook to grab my window part and set in the sash. If you could help hone me in to a better part, I will give that a try. Thanks so much!

Casey · Accepted Answer

Hello,

Unfortunately, we do not carry a t-lock shoe with an open cam and the same groove in the stem needed to attach to your original balance. The good news is that you can purchase new S795 channel balances and attach the 15-195B shoes that you purchased by following the video below.

Keep in mind that the S795 uses a screw clip at the end of the pulley to attach to the window jamb. You'll need to confirm if your balances use the same screw clip or a hook like the 15-198.

As for your tilt latches, take a look and compare the dimensions of the 26-243 and 26-244 to your part. Please note that these measure 2-5/8" long, not including the locking tooth. Thank you.