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Casey from SWISCO responded:
December 16, 2020
Hello, Many balance systems use take out clips like our 16-002 but yours seems to have an additional bracket that I'm unfamiliar with. I'm going to have one of our senior experts take a look at your photos to confirm the best replacement option. Thank you! |
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Paul from SWISCO responded:
December 17, 2020
It looks like you have a very old Capitol Series 370 window. This was made before the take out clips were introduced, so they use a screw to act as a take out clip. You will need to order Series 370-25 (2410) window balance. For installation, you need to remove the top screw, then engage the balance top wings into the track at the top of the window cut out, then attach the balance hook to the 16-004 metal plate. While holding the balance down below the screw hole, attach the screw to act as a balance stop. |
