Balance Retainer

My main issue is that the left balance has disconnected from the sash because of a tear in the sash catching on the metal clip of the balance's cord. Over time, the window would catch and become difficult to close, until I e day, it was forced closed, snapping the metal clip off of the balance. When ... (cont.)

Hello in these photos I'm showing you to bounce one was a new one that was ordered the other ones the old one. I know the one old one has a tip broke off. What I'm trying to find out is on these windows there is no take out clip. There's a place for the one thing at the bottom to hook into but when ... (cont.)

I am in need of some advice/guidance with a window problem. A channel balancer in one of my vinyl single-hung vertical windows has been ripped out of the track (please see photos). The square notch in the track appears to have disintegrated. I am looking for a piece of hardware to go over it to r ... (cont.)